1 00:00:00,000 --> 00:00:00,000 2 00:00:07,980 --> 00:00:10,202 My name is Major Eric Jackson . I'm the 3 00:00:10,202 --> 00:00:12,424 director of integrated medical programs 4 00:00:12,424 --> 00:00:14,647 over at the 56 Medical Group . I'm also 5 00:00:14,647 --> 00:00:16,369 the operational support flight 6 00:00:16,369 --> 00:00:18,591 commander . I'm Yoanna Caffrey and I am 7 00:00:18,591 --> 00:00:18,549 the base operational support team lead . 8 00:00:18,559 --> 00:00:20,781 I'm Doctor Garrett Blankenship and I am 9 00:00:20,781 --> 00:00:22,615 the clinical psychologist on the 10 00:00:22,615 --> 00:00:24,726 operational support team here at Luke 11 00:00:24,726 --> 00:00:26,892 Air Force Base . My name is Lieutenant 12 00:00:26,892 --> 00:00:29,059 General Bob Miller and I'm the surgeon 13 00:00:29,059 --> 00:00:31,170 general supporting both the Air Force 14 00:00:31,170 --> 00:00:34,009 and Space Force . The OST model was 15 00:00:34,020 --> 00:00:36,080 actually created by a prior surgeon 16 00:00:36,090 --> 00:00:38,201 general , Lieutenant general editor , 17 00:00:38,201 --> 00:00:40,580 Mark Edger and the whole focus was on 18 00:00:40,630 --> 00:00:43,669 how do we make sure our airmen and 19 00:00:43,680 --> 00:00:46,049 guardians are deployable . So the 20 00:00:46,060 --> 00:00:48,004 operational support team , we're a 21 00:00:48,004 --> 00:00:50,171 multidisciplinary team . We're made up 22 00:00:50,171 --> 00:00:52,450 of various medical professions that we 23 00:00:52,459 --> 00:00:55,990 go out and embed with airmen in order 24 00:00:56,000 --> 00:00:58,111 to experience what they experience so 25 00:00:58,111 --> 00:01:00,111 that we can not just understand the 26 00:01:00,111 --> 00:01:02,222 stresses that they're going through . 27 00:01:02,222 --> 00:01:04,500 But after experiencing them first hand , 28 00:01:04,500 --> 00:01:06,556 use that knowledge to help you can't 29 00:01:06,556 --> 00:01:08,611 provide the service with them if you 30 00:01:08,611 --> 00:01:10,500 don't know what they need . So by 31 00:01:10,500 --> 00:01:10,199 learning what they need , that's how 32 00:01:10,209 --> 00:01:12,431 we're able to provide the service law , 33 00:01:12,431 --> 00:01:14,653 we break down barriers , right ? So one 34 00:01:14,653 --> 00:01:16,820 of the biggest barriers is whenever we 35 00:01:16,820 --> 00:01:18,876 are not a center driven , that means 36 00:01:18,876 --> 00:01:21,098 that we are not expecting the airmen to 37 00:01:21,098 --> 00:01:22,765 go look for a center . We are 38 00:01:22,765 --> 00:01:24,765 professionals that are within their 39 00:01:24,765 --> 00:01:26,750 operations . We offer classes , 40 00:01:26,760 --> 00:01:29,059 resources , different tools that we 41 00:01:29,069 --> 00:01:32,930 have on site . We have created these 42 00:01:33,019 --> 00:01:36,610 OST teams of five members where two are 43 00:01:36,620 --> 00:01:38,898 ideally focused on the musculoskeletal , 44 00:01:38,898 --> 00:01:40,842 like a physical therapist , like a 45 00:01:40,842 --> 00:01:42,842 strength trainer . And two would be 46 00:01:42,842 --> 00:01:44,731 focused on mental health , social 47 00:01:44,731 --> 00:01:46,842 workers , psychologists . In addition 48 00:01:46,842 --> 00:01:48,898 to a team leader , OS T , what we do 49 00:01:48,898 --> 00:01:50,842 are mental health providers . They 50 00:01:50,842 --> 00:01:53,064 provide limited skill counseling , they 51 00:01:53,064 --> 00:01:55,176 provide coaching , they provide skill 52 00:01:55,176 --> 00:01:57,509 building sessions . But also what we do , 53 00:01:57,509 --> 00:01:59,564 we try to connect with the M RT s of 54 00:01:59,564 --> 00:01:59,540 the unit because the M RT S are our 55 00:01:59,550 --> 00:02:02,809 continuity once wet is a team of seven 56 00:02:03,209 --> 00:02:05,339 and we are serving a population of 57 00:02:05,349 --> 00:02:08,449 active duty of 6000 plus . So we use 58 00:02:08,460 --> 00:02:10,639 technology . Currently , we are using 59 00:02:10,649 --> 00:02:13,940 bridge athletics as a resource to be 60 00:02:13,949 --> 00:02:15,838 the force multiplier for a string 61 00:02:15,838 --> 00:02:17,782 conditioning coach . She's able to 62 00:02:17,782 --> 00:02:20,839 reach more airmen via the app . One of 63 00:02:20,850 --> 00:02:23,017 the things that we've done that's kind 64 00:02:23,017 --> 00:02:25,240 of impacted the whole wing was I 65 00:02:25,589 --> 00:02:27,675 produced an emotional intelligence , 66 00:02:27,684 --> 00:02:29,906 boot camp curriculum . And a portion of 67 00:02:29,906 --> 00:02:32,774 that curriculum is now a core component 68 00:02:32,785 --> 00:02:34,865 of the first time airmen course that 69 00:02:34,945 --> 00:02:37,056 everyone takes when they first get on 70 00:02:37,056 --> 00:02:39,434 base educating and doing prevention 71 00:02:39,445 --> 00:02:42,574 work , which ultimately then results in 72 00:02:42,585 --> 00:02:45,065 healthier airmen who learn how to take 73 00:02:45,074 --> 00:02:46,852 care of themselves , who become 74 00:02:46,852 --> 00:02:49,434 deployable , full up assets who then 75 00:02:49,445 --> 00:02:51,556 potentially don't have to come to the 76 00:02:51,556 --> 00:02:53,667 Medical group for physical therapy or 77 00:02:53,667 --> 00:02:55,612 mental health appointments because 78 00:02:55,612 --> 00:02:57,778 we've addressed their needs up front , 79 00:02:57,778 --> 00:02:59,834 come talk to us the OS T um Although 80 00:02:59,834 --> 00:03:01,889 we're embedded in certain units , we 81 00:03:01,889 --> 00:03:03,778 work for the line side . So we're 82 00:03:03,778 --> 00:03:05,834 always available to them and every , 83 00:03:05,834 --> 00:03:07,834 every consultation is not something 84 00:03:07,834 --> 00:03:10,001 that needs to be documented . We allow 85 00:03:10,001 --> 00:03:09,639 for coaching on my mental health 86 00:03:09,649 --> 00:03:11,593 providers . They're able to assess 87 00:03:11,593 --> 00:03:13,816 individuals and just have conversations 88 00:03:13,816 --> 00:03:15,927 with them and then that mental health 89 00:03:15,927 --> 00:03:18,093 able to direct that to where they need 90 00:03:18,093 --> 00:03:20,260 to be , you know , what your needs are 91 00:03:20,260 --> 00:03:22,427 and just ask the questions , ask those 92 00:03:22,427 --> 00:03:24,371 around you . And if you don't know 93 00:03:24,371 --> 00:03:26,593 where to go , you can always contact us 94 00:03:26,593 --> 00:03:28,482 and we can point you in the right 95 00:03:28,482 --> 00:03:30,593 direction for resources , don't go at 96 00:03:30,593 --> 00:03:32,816 it alone . I think a lot of people feel 97 00:03:32,816 --> 00:03:34,705 like they have to put on either a 98 00:03:34,705 --> 00:03:37,024 professional front or they take the 99 00:03:37,035 --> 00:03:40,789 idea of military burying and take that 100 00:03:40,800 --> 00:03:42,911 to mean that they can't show anything 101 00:03:42,911 --> 00:03:45,022 or express anything . And that's just 102 00:03:45,022 --> 00:03:46,967 simply not true . There are people 103 00:03:46,967 --> 00:03:49,133 around them that want to help them and 104 00:03:49,133 --> 00:03:51,300 we can't do it . If people are quiet , 105 00:03:51,300 --> 00:03:53,522 we can't do it if people aren't telling 106 00:03:53,522 --> 00:03:55,679 us what's going on and we desperately 107 00:03:55,690 --> 00:03:57,770 want to do something to improve the 108 00:03:57,779 --> 00:04:00,089 lives of the airmen , their families . 109 00:04:00,509 --> 00:04:02,565 And the leadership that take care of 110 00:04:02,565 --> 00:04:04,565 them . The operational support team 111 00:04:04,649 --> 00:04:07,619 that is here at Luke , five member team 112 00:04:07,630 --> 00:04:09,630 supported by two others from health 113 00:04:09,630 --> 00:04:12,350 promotions . So seven folks that are 114 00:04:12,360 --> 00:04:16,190 doing it better than any other wing 115 00:04:16,200 --> 00:04:18,989 that I've seen in my travels to date 116 00:04:19,049 --> 00:04:21,327 within the Department of the Air Force . 117 00:04:21,327 --> 00:04:22,450 Is it is quite impressive .